Computer hardware

Recall published
Product title
Computer hardware
Product description
The XE103 is an Ethernet adaptor that uses house wiring to implement a local area network. When used in pairs, the XE103 transmits and receives Ethernet data up to 85Mbs. The XE103 is equipped with one RJ45 Ethernet connector.
The product poses a serious risk of fire because the power supply integrated circuit (IC) within the XE103 may fail. Such IC failure may cause another component, called a Polyswitch, which is used to limit the current delivered to the product, to also fail. When the Polyswitch fails, it releases a small amount of smoke and soot and a visible flash of light. The duration of this is approximately 3 seconds and does not produce flaming combustion or glowing embers that escape the enclosure. This event does not pose a risk to surrounding light combustible material or a safety hazard to a user. However, on the basis of the external testing that has been carried out, it cannot be ruled out that a very small number of units that experience a Polyswitch failure may also experience a more severe failure, if a conduction path is established between the two unprotected solder nodes that connect AC power to the printed circuit board. If this occurs, light combustible materials surrounding the product may ignite.
Measures taken
Batch number / barcode
Model number
NETGEAR XE103 (sold individually or as part of a bundled kit). Model numbers affected (including bundled kits):XE103-100AUS, FSS, GRS, ISS, UKS, NAS. XE103-100AUB, ISB, UKB, NAB. XE103-100NAR.XE103G-100FRS, FSS, GRS, ISS, UKS. XE104G-100FSS, UKS. XEPSB103-100AUS, GRS, ISS, UKS.
Recall type
Consumer product
Risk type
Country of origin
RAPEX Reference
Risk level
Products with serious risks
Notifying country
United Kingdom


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