Hair-care product (hair cream for men

Recall published
Product title
Hair-care product (hair cream for men with thinning of hair)
Product description
Two white plastic bottles into white cartoon package (dimensions of package 13 x 7,5 x 4,5 cm). On the front side of package is written: “Just One Application Every 90 Days – For Fine and Thinning hair”.
The concentration of thioglycolic acid of the product, as it is mentioned in the formula in the Safety Data Sheet that manufacturer provided, is significantly higher (24%) than the maximum authorized concentration in cosmetic products (8% for hair waving or straightening products for general use by consumers or 2% for other hair care products, as is the case of this product). This may cause injuries when applied on the scalp. One sample of the product was tested according to iodometric Directive 83/514/EEC method and found to contain 13.2% thioglycolic acid. In addition, this product does not contain the following data: - the warning “contains thioglycolate”, - the telephone number of National Poisons Centre, and - the expiry date. One incident where the user experienced a total hair loss has been reported.
Measures taken
Batch number / barcode
Model number
Activating Formula #1
54 ml/1.8FL. OZ. and Balancing Formula #2
54 ml/1.8FL. OZ.
Recall type
Consumer product
Risk type
Country of origin
United States
RAPEX Reference
Risk level
Products with serious risks
Notifying country


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